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Careers

Join the PhoenixX crew.

We're building a team that doesn't just answer calls, it accompanies processes. In Neu Wulmstorf and in Türkiye.

PhaseSetup phase · 2025
LocationsNeu Wulmstorf · Turkey
LanguagesDE · EN · TR
01

Shape the build phase

We're in setup mode, whoever joins now shapes the culture and the processes.

02

Structured onboarding

Nobody is thrown into the deep end. Scripts, processes and escalation paths are documented.

03

Multilingual environment

German, English, Turkish, bring one of those languages and you're welcome.

Values

How we answer the phone.

Three principles, in every call, every ticket, every day.

03 PRINZIPIEN · LIVE
PRINZIP 01 / 03
01

Respect

Every caller is taken seriously, regardless of topic, language or time of day.

PRINZIP 02 / 03
02

Appreciation

We treat customer contact as what it is: a token of trust we intend to keep.

PRINZIP 03 / 03
03

Solution-orientation

We listen, clarify, resolve. Escalation is the exception, first-contact resolution is the standard.

Current status

Open roles

No open positions

We are not hiring publicly right now, but we are scaling steadily.

Speculative applications are explicitly welcome."

Application

Apply on your own initiative

Send a short profile of yourself, your experience and languages to info@phoenixx-group.de.

  • 01Send us a short profile
  • 02Call within 4 hours
  • 03In-person introduction
LET'S GET STARTED

Ready for clean, quiet, precise communication?

Share your current process. We will show you exactly where we can relieve your availability immediately and sustainably.

  • 0124/7 available
  • 02GDPR-compliant
  • 03DE · EN · TR
  • 042 locations